Liberty launches online insurance service
The US firm Liberty Insurance Limited on Tuesday started launching an online automobile insurance service after three years of providing insurance products in the Vietnam market.
Carlos Vanegas, general director of Liberty Insurance, told a news briefing in HCM City on Tuesday that the increasing trend of online transaction services and payments using credit and debit cards had prompted the insurer to upgrade its website www.libertyinsurance.com.vn for the online service.
“We have looked for and put into operation the latest technical advancements in order to improve the quality of our products and services to ensure strong growth and to meet the increasing demands of customers,” Vanegas said.
He described the interactive website as an online automobile insurance distribution channel, supplying new functions and links to its customers, staff, agents and partners with convenient tools and information.
The online service allows customers, particularly busy ones, to buy insurance and pay premiums anytime and anywhere by clicking on suitable insurance services for their automobiles. Besides the options to pay by cash or bank transfer, customers can also use their credit or debit cards to pay online.
“It takes only a few minutes for a customer to get an automobile insurance quotation with various options of insurance benefits and premiums,” he said, adding this offers an easier and faster way to do business with the company.
The insurer’s first 24/7 call centre in Vietnam can address all clients’ specific needs and inquiries in both Vietnamese and English.
Liberty Insurance, which entered Vietnam in 2007, is among the top ten of 28 life insurers in Vietnam in the automobile insurance field, according to the company. – SaigonTimes
Tags: Liberty, online insurance service, Vietnam insurance, Vietnam insurance industry, Vietnam insurance market
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