Companies must boost performance
Small and medium-sized enterprises should use the Balanced Scorecard, a strategic performance measurement tool and semi-standard structured report, to achieve greater success, a seminar heard in HCM City yesterday.
Alan Fell, a Certified Balanced Scorecard Master Professional, said the BSC provides a framework that encourages the use of both financial and non-financial measures of performance, allowing businesses to pinpoint their strategic objectives by balancing four perspectives – financial, customers, internal business processes, and learning and growth – to measure their performance.
It also enables organisations to translate their vision and strategy into action, he said.
Tags: Vietnam companies, Vietnam enterprises